FAQ

Questions about the Festival:

1 When will the 9th edition of Rock in Rio Lisboa take place?

The 9th edition of Rock in Rio Lisboa, initially scheduled for 2020, has been rescheduled for 18, 19, 25 and 26 June 2022.

 

2 Where will the 9th edition of Rock in Rio Lisboa be take place?

The 9th edition of Rock in Rio Lisboa will be staged in the Parque da Bela Vista, Rua Dr. Arlindo Vicente, 1950-080 Lisbon, Portugal.

 

3 Why was Rock in Rio Lisboa rescheduled for 2022?

The health and safety of our audience is, and it will always be, our first priority, and currently being in a state of emergency declared by the government, there is no guarantees that in June we have all the necessary conditions to Rock in Rio occurs in the original format.

 

4 Who will be performing in the 9th edition of Rock in Rio Lisboa?

The updated Line-up is available HERE. Follow us on social media to keep updated!

 

5 What’s the opening and closing time of the Rock in Rio venue?

The doors opens at 12:00 and close at 02:00

 

6 Which is the Rock in Rio Lisbon age restriction?

The age restriction is M6 – Above 6 (six) years old.

Being prohibited the admission of yougest than 3 (three) years old.

 

7 Can children and teenagers go to Rock in Rio not accompanied by an adult?

Children’s over 3 (three) years old, and those under 12 (twelve) years old may only enter the City of Rock duly accompanied by the holder of parental responsibilities (father or mother), or by a duly identified adult who for them be responsible.

 

8 If the age of the minor(s) raises doubts what happens?

Whenever the age of the minors raises doubts, the identification document proving the invoked age will have to be presented to the agents responsible for inspection, under penalty of being denied entry into the premises.

 

9 Do children of any age pay a ticket?

Yes, all people, including children, need 1 (one) valid ticket to enter the City of Rock. Children under 3 (three) years of age are prohibited from entering.

 

10 Where can I read the Terms & Conditions for the Rock in Rio Lisbon?

You can, and must read the Terms & Conditions available HERE

 

11 I have special accessibility needs, where can I find more information on this topic?

At Rock in Rio we work hard so that the event is for everyone, and so that the experience, safety and well-being are felt and lived by everyone. Very soon we will have on our website all the necessary useful information, including our accessibility and mobility program until then If you have any questions or suggestions that you would like to make, please contact us at accessibility@rockinrio.com

 

12 Is my ticket for the 9th edition of Rock in Rio Lisboa, for 2020 or 2021, valid for 2022?

Yes. All the ticket types (daily, weekend passes, family passport and packs integrated with transport) bought for the 9th edition of ROCK IN RIO LISBOA (for 2020 or 2021) will be valid for the new dates, following he headliner:

21/06/2020 or 19/06/2021 – New date: 18/06/2022  MUSE

20/06/2020 or 20/06/2021 – New date: 19/06/2022 The Black Eyed Peas

27/06/2020 or 26/06/2021 – New date: 25/06/2022 Duran Duran

28/06/2020 or 27/06/2021 – New date: 26/06/2022 Post Malone

Weekend Pass June 20 and 21 2020 or Weekend Pass June 19 and 20 2021: New Dates: June 18 and 19 2022

Weekend Pass June 27 and 28 2020 or Weekend Pass June 26 and 27 2021: New Dates: June 25 and 26 2022

 

13 How can I validate my ticket?

Tickets acquired for the 9th edition of ROCK IN RIO LISBOA (for 2020 or 2021) will automatically be valid for the new dates, with no validation needed at this moment.

 

14 I was given a ticket in the name of another person. To enter the festival site, do I need to exchange it for a ticket in my name?

No. As we will not be checking names at the entrance, you need only present the valid ticket you have to enter the City of Rock.

 

15 What types of tickets are available?

The General Access, Weekend Pass and Family Passport are the only types of ticket available for sale.

 

16 What is the price of the day ticket and the weekend pass?

The daily ticket will sell for €74.00 and will give you access to all the festival’s attractions.

The Weekend Pass will sell for €121.00 and will give you access to all the festival’s attractions during the selected weekend. First weekend passes are sold out.

Information about the Family passport on the family passport section further down.

 

17 When will tickets be available for sale?

Tickets already available on our website

And also on the official partners:

FNAC

Blueticket

Ticketline

Masqueticket

  1. I have questions regarding the purchase of my ticket. Who should I contact?

Contact the customer support service of the ticketing partner selected at the time of your purchase: (also hyperlinked, minus continent)

Rock in Rio Lisboa

FNAC

FNAC France

GALP

Seetickets

Ticketmaster ES

Ticketmaster UK

Festicket

Masqueticket

Blueticket

Ticketline

Continente

Continente only has in-store service, and you must go to one of the stores authorized to sell tickets to clarify any doubts.

CONTINENTE:Amadora • Barreiro • Braga Minho Center • Braga Nova Arcada • Cascais • Forum Coimbra • Shopping Coimbra • Colombo • Gaiashopping • Guide • Leiria • Loulé • Loures Shopping • Loures Santo António de Cavaleiros • Matosinhos • Montijo • Oeiras • Portimão • Santarém • Seixal • Shingles • Vasco da Gama

MODEL CONTINENT:Braga • Faro 2 • C. C. Madeira Shopping

 

18 My Ticketline hardticket is unreadable or with printing failures, how should I proceed?

We ask you to send an e-mail to ticketline@ticketline.pt with a picture of the ticket and a sale receipt, ticketline will get in touch and send you a replacement ticket.

 

19 What is the Family Passport?

The Family Passport is a single daily ticket, valid for up to 3 (three) adults and 2 (two) children. 1 (one) adult must be over 65 years old and 2 (two) children aged between 3 and 10 years old.

Subject to stock availability.

 

20 What is the price of the Family Passport?

The Family Pass costs €152.00, and allows up to 5 people to access Rock in Rio simultaneously through an exclusive corridor.

 

21 Where can I buy the Family Passport?

The Family Passport is an exclusive ticket provided by GALP, so you’ll have to go to one of the GALP stores available

    • A.S. Boavista
    • A.S. Francos
    • A.S. Universidade Católica Porto
    • A.S. Leiria
    • A.S. Adelino Amaro da Costa
    • A.S. Estoril
    • A.S. Aeroporto N/S
    • A.S. Telheiras
    • A.S. Gago Coutinho, Lojas Casa da Música e Almada.

 

22 Can the access into the venue for the 5 (five) persons be made separately?

No. The ticket is single, and all 5 (five) people must enter the venue simultaneously.

 

23 I bought a Family Passport in 2020 or 2021. Do all the benefits provided by this product remain with the festival’s rescheduling?

Yes. Your Family Passport will be valid for the new dates and no changes will be made to your benefits. If, by the new dates announced, the age of the child(ren) changes and exceeds 10 years (inclusive), we will take into account the situation and allow the entry of the minor upon presentation of the identification document proving the age invoked to the agents responsible for inspection.