How to get your refund for May 29th – Ariana Grande?

Ariana Grande Cancellation – Rock in Rio Lisboa 29/05/16

Refund procedure – From 06/01 to 16/06/15

Please send a request for refund directly to the ticketing company you did the purchase; provide the reservation/order number together with a copy of your e-ticket.

After checking the validity of the ticket and confirmed that the same ticket has not been used to access the festival grounds the refund will be done according to each company’s refund policy.

 

Important:
– Time for refunds and procedures may vary due to different refund policies and payment methods.
– Only tickets purchased through our official channels will be refund and only if the confirmation email/document is provided as evidence.
– The refund will not be applied to tickets that were offered or won in promotion activities.
– Requests for refunds must be presented between June 1st and June 15th and following the indications provided by each ticketing company.
– In case you have any doubt please contact us via email to: bilheteira@rockinrio.com